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Customer Disclosure and Compliance

Our Licensing

True North Insurance is a division of Oracle RMS Insurance Brokers, a licensed insurance brokerage in the Province of Ontario and regulated by the Registered Insurance Brokers of Ontario (RIBO).

Insurance products and services are offered only in jurisdictions where the brokerage and its representatives hold the licences or registrations required by law. You may confirm the status of an Ontario broker or brokerage through RIBO’s Licensee Directory and Status.

Regulatory Disclosures

Information provided on this website is for general informational purposes only and does not constitute financial, legal, or insurance advice. Insurance products are subject to the terms, conditions, limitations, deductibles, and exclusions of the applicable policy. Coverage is not bound, amended, or renewed until confirmed in writing by an authorized representative of True North Insurance or the insurer.

Compensation Disclosure

Our brokerage is generally compensated through commissions paid by the insurance companies with which we place business. These commissions are typically calculated as a percentage of the premium. We may also be eligible for contingent commissions, profit-sharing arrangements, or other incentives from insurers. Additional information about our compensation is available upon request.

Conflicts of Interest

We are committed to treating clients fairly and acting in their best interests. We identify and manage actual or potential conflicts of interest through disclosure and appropriate internal procedures. If a conflict applies to a recommendation or transaction, we will disclose it as required.

Limitation of Liability

True North Insurance is not responsible for errors, omissions, or content supplied by third parties. To the fullest extent permitted by law, we do not accept responsibility for decisions made solely in reliance on third-party or general website information.

Contact Information
Questions regarding our licensing, compensation, or disclosures may be directed to:

  • Email: info@truenorthbrokers.ca
  • Phone: (705) 937-TRUE (8783)

Required Consumer Information
Please review and retain the following documents: 

True North Insurance is a boutique insurance firm serving clients across Canada, specializing in commercial, personal and complex insurance solutions.

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